Shopping With Us

Shipping Information for Australian Orders. Free Shipping is available to most major metro areas within Australia for orders over $99 but weight limits...

Our shipping rates are detailed below. However, for a quick way to see what it will cost to ship your...

Customer Service Hours:Monday – Friday 8am – 4pm (AEST)(closed public holidays) Warehouse Order Collection Hours:Monday  – Friday 8.30am-3.30pm (AEST)(please wait...

vet-n-pet DIRECT proud to be a family owned, Australian registered company. Our registration numbers are as follows ABN: 76 851...

On the 21st of July 2015 vet-n-pet DIRECT proudly announced their 10 year anniversary. As one of the pioneers in...

How do I remove an item from my cart or edit quantities? Go to the top right hand side of...

How do I place an online order with your company? Placing an order with vet-n-pet DIRECT is simple. Simply use...

Can I change the password on my account? Yes you can change your password on your account. Please follow the...

Are the prices displayed in US Dollars or Australian Dollars? All prices displayed on our website are listed in Australian...

Wrong size? Ordered incorrectly? Item defective? Something else not right? We know. Returning an item can be a  pain in...