Shipping Information for Australian Orders Free Shipping is available to most major metro areas within Australia for orders over $99 but weight limits apply which vary by area....
Shipping Information for International Customers We have a shipping estimator in our shopping cart. To see what it will cost to ship your order, simply add...
Phone Numbers, Warehouse Address, Operating Hours Customer Service Hours:Monday – Friday 8am – 4pm (AEST)(closed public holidays) Warehouse Order Collection Hours:Orders can be collected between 7.30am...
Business Registration Details – ABN & ACN vet-n-pet DIRECT proud to be a family owned, Australian registered company. Our registration numbers are as follows ABN: 76 851...
Celebrating 10 Years Of Business On the 21st of July 2015 vet-n-pet DIRECT proudly announced their 10 year anniversary. As one of the pioneers in...
Removing an item or changing quantity in cart How do I remove an item from my cart or edit quantities? Go to the top right hand side of...
How to place an order online How do I place an online order with your company? Placing an order with vet-n-pet DIRECT is simple. Simply use...
Change Password? Can I change the password on my account? Yes you can change your password on your account. Please follow the...
Currency Are the prices displayed in US Dollars or Australian Dollars? All prices displayed on our website are listed in Australian...
How To Return An Item Wrong size? Ordered incorrectly? Item defective? Something else not right? We know. Returning an item can be a pain in...